Shipping Policy

We provide complimentary worldwide shipping for all orders placed on our website, with no minimum purchase requirement for every global customer. All skincare products, including acne masks, cleansing bars, and soothing facial sprays, qualify for our free international delivery service. Once your payment is confirmed, our team will inspect and pack your items carefully before dispatching your order. Standard international shipping times vary depending on regional logistics, customs clearance, and your destination country, and occasional minor delays may occur during peak seasons or global shipping fluctuations.
All orders will be processed and shipped within the standard handling period to ensure fast and reliable delivery. Customers will receive a valid tracking number once the order ships, allowing real-time monitoring of delivery progress. We are not responsible for additional customs duties, import taxes, or local regulatory fees imposed by your destination country, as these charges vary by regional policy and are beyond our control.
We strive to deliver intact and high-quality products to every customer. In cases of verified shipping errors, lost packages, or transportation damage caused by our side, we will provide reasonable solutions including reshipment or eligible refunds. We always aim to create a simple, affordable, and worry-free global shopping experience for all skincare users.